Privacy

The short version: no accounts, no cookies, no tracking. What you type into Lantern stays on your device. The only exception is if you choose to sign up for email updates.

What we don't collect

• You never need to sign up or log in to use Lantern.
• We don't use cookies.
• We don't use analytics, advertising or tracking tools.
• The letters you write are created in your browser. Your name, address and the details of your situation are never sent to us.

What is saved on your device

To remember your choices, Lantern saves a few settings in your browser's local storage. They never leave your device:

• your language, text size and light or dark setting
• whether Easy Read is switched on
• whether you chose “patient”, “carer” or “worker”, and which UK nation you live in

To remove them, clear your browser's site data for this website. Lantern will still work, but it will forget your choices.

If you share a device, someone else using it could see these settings. They don't include anything you typed into a letter.

If you sign up for email updates

This is optional, and the only time Lantern collects personal information.

• What we keep: your email address. If you choose to tell us, we also keep whether you're a patient, carer or worker and which UK nation you live in. We also record your language, the date you signed up, and which version of the consent wording you agreed to.
• What we don't keep: anything about your health or your situation, your IP address, or anything you typed into a letter.
• Why: to email you updates you asked for. Our lawful basis is your consent, which you give by ticking the box on the sign-up form.
• Where: in a database on our Cloudflare account. We never sell it or share it with anyone else. [IF YOU LATER USE AN EMAIL-SENDING SERVICE, NAME IT HERE]
• How long: until you unsubscribe. Then your details are deleted straight away, not just marked as unsubscribed.
• Your rights: you can unsubscribe at any time, or ask us for a copy of what we hold, to correct it, or to delete it.

Services we use

• Hosting: our website is hosted by Cloudflare (Cloudflare Pages). Like all web hosts, Cloudflare keeps short-term technical logs, such as IP addresses, to keep the service secure and protect it from attacks.
• Fonts and everything else: every part of Lantern, including its fonts, is served from our own website. No other company is contacted when you load a page.

Links to other websites

We link to official sources such as legislation.gov.uk, the NHS and GOV.UK. Their own privacy policies apply when you visit them.

Contact and complaints

The data controller is [ORGANISATION NAME AND ADDRESS]. Contact [CONTACT EMAIL] with any questions.

You also have the right to complain to the Information Commissioner's Office (ICO).

Last updated: November 2026.